In an effort to improve customer service, the Hitachi Software MiraiBio Group is now offering a live chat service via our website. We know it is inconvenient to have to call and work your way through the menu to reach the right person. With live chat, you will have instant access to a knowledgeable person who will be able to assist you with anything from sales to support. Visitors on the site should also be able to see some prominent live chat buttons on our homepage, product pages, and our online store.

Currently, the live chat operating hours will be from Monday – Friday and 9AM-6PM PDT.