How to install a Network License in MasterPlex

This procedure is for the Network license installations only.

MasterPlex Network License Manager Software Installation

  1. If you have not done so yet, download the MasterPlex Network License Manager.
  2. During this installation, please make sure you are logged on as administrator or
    have administrative privileges.
  3. Please make sure that the license server computer is connected to the local area
    network. It is required for proper function of the software.
  4. Please launch MasterPlex Network License Manager 2.0 downloaded from step1 and the InstallShield Wizard will guide you through the installation.

Start the MasterPlex Network License Manager Service

  1. On the Desktop, right-click on the My Computer icon and select Manage.
  2. Double-click Services and Applications and then Services to show the list of
    services.
  3. Right-click on MasterPlex Network License Manager and select Start.Image
  4. Make sure the service status has changed to Started.

Obtain Network License for MasterPlex Software

  1. Launch the MasterPlex Network License Manager and click on the Obtain License button. Press Unblock if the following window appears:
    Image
  2. Select MasterPlex License Manager from the pull-down menu and click Proceed
  3. Please note the Machine ID in this window as it is specific to the computer and is required when requesting for your license file.
  4. Next, please note the Validation Code that is included in the documentation or email when you purchased your software. If you made your purchase online, you will most likely receive your Validation Code via email. Otherwise, your Validation Code will be mailed to you along with the software package.
  5. Once you have your Machine ID and Validation Code squared away, please use our Product Registration Form to request for your license file.
    • License type – Select the Network radio button.
    • # of Concurrent Users – Choose the number of concurrent users based on the number of Validation Codes you have purchased. You will only have to specify 1 Validation Code because they will all be linked in our system
  6. Press the Submit button once you are done and you will receive your license file via email within 1 business day.

Install Network License for MasterPlex Software

  1. Once you receive your license file, save it to your local computer.
  2. Make sure you have Administrative Privileges before proceeding because it will be required for the successful installation of your license file. If you are unsure of the privileges to your user account, please consult with your IT group.
  3. Launch the MasterPlex License Manager.
  4. Click on the Install License button.
  5. Browse to your .lic license file and press Open.
  6. You should now be able to see the license you have just installed in the Installed Licenses table.
    ImageIf the installation is successful, you will see a message saying that the license was successfully installed. If you run into an invalid license error message, please see the following list of some common causes:

    1. Make sure that you have administrative privileges when installing the license. You may need to contact your IT department to ask for assistance with this.
    2. Make sure that the Machine ID originated from the same computer that contains the MasterPlex Network License Manager and not one of the client computers. Also, double check that the machine ID is correct. Note that the “0″ may look like an “O” but there is no letter “O” in the machine ID. Please resubmit for another license if you have reported an incorrect machine ID.
    3. Make sure you have submitted the request for the correct software version. Please resubmit for another license if you have reported an incorrect version number.

Launch Client Software

  1. When an unlicensed version of MasterPlex is initially launched, a user will see the License Information window. If the License Information window does not pop up, you can do the following:
    • For MasterPlex QT v5.x, MasterPlex ReaderFit v2.x, and MasterPlex EX v2.x, go to License->Applications and click on the splashscreen for the application of interest.
    • For MasterPlex QT v4.x, MasterPlex ReaderFit v1.x, and MasterPlex EX v1.x, go to Help/Tools->Applications and click on the splashscreen for the application of interest.Image
    • For MasterPlex CT, MasterPlex GT v2.3 and below, MasterPlex QT v3.0 and below, and MasterPlex QT EX, go to Help->License Information.
      ImageImage
  2. Select Network Client License Mode and click Auto Detect to find the MasterPlex Network License Manager automatically.
  3. If it cannot find the license server automatically, you can manually type in the server information (IP address and port number) and click the Test button.
    Image
  4. To launch the software, press OK.

If you run into any issues launching or finding the MasterPlex Network License Manager, please make sure of the following:

  • The MasterPlex Network License Manager service has been started. (Please see instructions above for Starting the MasterPlex Network License Manager Service.
  • If you are using a firewall, please make sure the following ports have been added to the exceptions list:
    • 12405 (TCP)
    • 12483 (UDP)

    If you have edited the port numbers, please make sure you use your configuration instead.

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How to install your license of MasterPlex or ReaderFit

MasterPlex software has a 14-day temporary license when it is first installed. After this time period has passed a user will have to install a product license to continue to use the software. When an unlicensed version of MasterPlex or ReaderFit is initially launched, a user will see the License Information window.

  1. Please note the Machine ID in this window is specific to the computer and is required when requesting your license file. If the License Information window does not automatically pop up, you can do the following:
    • For MasterPlex GT v2.3 and below, MasterPlex QT v3.0 and below, and MasterPlex QT EX, go to Help->License Information.
      ImageImage
    • For MasterPlex QT v4.x, MasterPlex EX v1.x or MasterPlex ReaderFit v 1.x go to License->Applications and click on the splashscreen for the application of interest. (This step is important. There are 3 different modules in the MasterPlex suite and their icons are tiled in the License Information box. Make sure you select the correct module.)Image
    • For MasterPlex QT v5.x, MasterPlex EX v2.x or MasterPlex ReaderFit v 2.x go to License->Applications and click on the splashscreen for the application of interest. (This step is important. There are 3 different modules in the MasterPlex suite and their icons are tiled in the License Information box. Make sure you select the correct module.)

    License Information Window
    Image

  2. Next, please note the Validation Code that was included in the email when you purchased your software.
  3. Once you have your Machine ID and Validation Code squared away, please use our Product Registration Form to request for your license file. (Note: For License type, make sure you click the Term radio button.)
  4. Press the Submit button once you are done and you will receive your license file via email within 1 business day.
  5. Once you receive your license file, save it to your local computer.
  6. Launch the MasterPlex software to access the License Information window again.
  7. Press the Install License File button and browse to the location of your file and press Open.

If the installation is successful, you will see a message saying that the license was successfully installed. If you run into an invalid license error message, please see the following list of some common causes:

  1. Some older versions of MasterPlex require administrative privileges when installing the license. You may need to contact your IT department to ask for assistance with this.
  2. Make sure that the Machine ID is the same ID as the one you have submitted for the license file. Also, double check that the machine ID is correct. Note that the “0″ (zero) may look like an “O” but there is no letter “O” in the machine ID. Please resubmit for another license if you have reported an incorrect machine ID.
  3. Make sure you have submitted the request for the correct software version. Please resubmit for another license if you have reported an incorrect version number.
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Top 5 reasons why Luminex/Bio-Plex® users prefer MasterPlex® analysis and reporting software

What is MasterPlex?

 MasterPlex is a flexible quality control, curve fitting, graphing and reporting software package for xMAP® quantitative data sets. The MiraiBio group of HITACHI has been offering MasterPlex software as a value-add to the Luminex xMAP and Bio-Rad Bio-Plex systems for 10 years.

 Why would I use MasterPlex?

 1.      You like to tweak your curve fitting settings: MasterPlex is great for labs that want to standardize on one curve fitting model equation (see the section on templates below) but it does really well for users that like to get their “hands dirty”. In fact, MasterPlex has a whole tab dedicated to curve fitting. A user can instantly toggle between fitting curves to the average value of replicates or treat each replicate as an individual point. Any combination of 6 different model equations and 4 optional weighting algorithms can be applied on a per analyte basis or you can choose a custom fit to apply to the entire data set. As a bonus, use the BestFit feature and let MasterPlex choose for you!

 2.      You have advanced reporting or exporting needs: MasterPlex has a very cool drag and drop report builder right in the software. Easily add or remove one of the 21 different available data types to the report. Drill down, Excel-style into your data. Export to PDF, Text, Excel, CSV or HTML. The best part is that you only have to create a custom layout once. Save it in the template manager and reuse it with 1 click!

 For even more advanced reporting needs MasterPlex has an Export Manager that supports multi-sheet Excel reports and various text and XML exporting formats that are often used to import data into a LIMS or data base.

 3.      You want to save time on your analyses: MasterPlex utilizes reusable templates to automate many steps in the analysis process including indicating QC and analysis settings and applying custom report formats. Even a novice user utilizing the template managers can move from data import to final report export in less than 10 seconds!

 4.       You want to standardize on one software package for all of your quantitative data: Most labs are generating quantitative data from multiple platforms. MasterPlex reads data from the following sources:

·         LX/Bio-Plex 100

·         LX/Bio-Plex 200

·         FlexMAP 3D

·         MAGPIX

·         Meso Scale Discovery SECTOR®

·         BioCode

·         Most plate readers

Imagine standardizing not only on one analysis software package but on one report format!

 5.       You want to simplify your training process: MasterPlex has an intuitive tabbed interface that is supported by a number of short, easy to digest videos that can walk any user through analysis. Many labs like the fact that when a new member joins the team it does not take more than 30 minutes to get them trained on MasterPlex. Rather than having to train someone on multiple pieces of analysis software, many MasterPlex labs only have to train once.

 How do I learn more?

 Download a free fully functional 14-day trial today.

 

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Important announcement that will affect your Luminex bead supply

Please read this important announcement in order to avoid an interruption to your supply of the following products which are related to the Luminex 100/200, Bio-Plex 100/200, MAGPIX and FlexMAP 3D instrumentation:

  • MicroPlex Beads
  • Lumavidin Beads
  • SeroMAP Beads
  • xTAG Beads
  • Calibration Beads
  • Control Beads
  • Luminex 200 Calibration Kit (25 doses)
  • Luminex 200 Performance Verification Kit (25 doses)
  • Automated Maintenance Plate
  • Luminex Sheath Fluid, 1X, 20L

We regret to inform you that Hitachi Solutions America, Ltd. (HISAL) must stop accepting orders for the above mentioned products at 12:00pm PST on December 27th, 2011**. HISAL has the most competitive prices for most of the products affected and due to the long shelf life of some of the products (up to 3 years) you may want to consider purchasing extra inventory at our competitive prices before our distribution rights end.

Please be aware that the product descriptions, part numbers and prices for the affected products will change when you source them from another supplier. You can contact HISAL at info@miraibio.com to receive a matrix that correlates HISAL product descriptions, part numbers and prices to the manufacturer’s respective descriptions, numbers and prices.

We greatly value your business and will do our very best to facilitate the transition to a new supplier of the products affected by this announcement.

Thank you again for your business and loyalty. We look forward to serving you with HISAL products and services in the future.

Regards,

The MiraiBio Group of Hitachi Solutions America, Ltd.

**After December 27th, 2011 we recommend that you purchase these products directly from the manufacturer, Luminex Corporation. In order to facilitate the transition, Luminex Corporation has assigned 2 contacts, Debra Asgari and David Mendoza, to handle any inquiries, process initial orders and communicate the ordering process for ongoing orders:

Debra Asgari – dasgari@luminexcorp.com or 512-381-4386

David Mendoza – dmendoza@luminexcorp.com or 512-381-4302

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New update for MasterPlex 2010 just released with more powerful competitive binding curve fits and more

A new free update for MasterPlex 2010 has just been released with some powerful new features that make it that much easier to do curve fitting with MasterPlex. If you are a current customer, please download the installer (QT download link, ReaderfFit download link, EX download link) and launch it to do the upgrade. Here is the list of new features and changes by module:

MasterPlex ReaderFit

  • Improve 0 Standard Handling – If the user indicates a zero standard, MasterPlex will automatically use it to define the limits of the curve. This is especially useful in defining the upper limits of the curve for competitive binding assays.
  • New Calculation on Control Wells – When Control Groups are indicated as the sample type, users can now enter expected values for them and see the residual and % recovery calculations for the control samples.
    New Control Group Calculations
    New Residual and % Recovery Calculations for Control Groups
  • Failed QC Column in View Results tab – The data table in the View Results tab now has a new data field called QC Flags which display why samples have failed the Quality Control Manager.
    QC Manager Failed Data
  • Templates for Quality Control Manager – The MasterPlex templating system is available for the QC Manager to allow users to quickly load up previously used QC thresholds for quick time-savings and consistent analyses.
  • Glide Feature for Curve – Glide along the curve and get instant x and y values for any point on the curve.
    Glide Feature for Curve Fits
  • Real-time Status Updates on Calculations – To further improve data integrity, there are status updates now to remind users that they have made changes that affect the calculated values (i.e. edited dilution factors, marked outliers) and that a re-calculation is required.
    Real-time Calculation Status Updates
  • LLOD and ULOD Values Now Displayed – The LLOD and ULOD values in the Quality Control Manager are now displayed
  • LLOD and ULOD Display in the QC Manager

MasterPlex QT

  • Improved Support for Meso Scale Discovery Compatibility – There is improved support for the MSD platform export data file.
  • Improve 0 Standard Handling – If the user indicates a zero standard, MasterPlex will automatically use it to define the limits of the curve. This is especially useful in defining the upper limits of the curve for competitive binding assays.
  • New Calculation on Control Wells – When Control Groups are indicated as the sample type, users can now enter expected values for them and see the residual and % recovery calculations for the control samples.
    New Control Group Calculations
    New Residual and % Recovery Calculations for Control Groups
  • Failed QC Column in View Results tab – The data table in the View Results tab now has a new data field called QC Flags which display why samples have failed the Quality Control Manager.
    QC Manager Failed Data
  • Templates for Quality Control Manager – The MasterPlex templating system is available for the QC Manager to allow users to quickly load up previously used QC thresholds for quick time-savings and consistent analyses.
  • Glide Feature for Curve – Glide along the curve and get instant x and y values for any point on the curve.
    Glide Feature for Curve Fits
  • Real-time Status Updates on Calculations – To further improve data integrity, there are status updates now to remind users that they have made changes that affect the calculated values (i.e. edited dilution factors, marked outliers) and that a re-calculation is required.
    Real-time Calculation Status Updates
  • LLOD and ULOD Values Now Displayed – The LLOD and ULOD values in the Quality Control Manager are now displayed
  • LLOD and ULOD Display in the QC Manager

MasterPlex EX

  • Improved Support for Meso Scale Discovery Compatibility – There is improved support for the MSD platform export data file.
  • Failed QC Column in View Results tab – The data table in the View Results tab now has a new data field called QC Flags which display why samples have failed the Quality Control Manager.
    QC Manager Failed Data
  • Templates for Quality Control Manager – The MasterPlex templating system is available for the QC Manager to allow users to quickly load up previously used QC thresholds for quick time-savings and consistent analyses.
  • Real-time Status Updates on Calculations – To further improve data integrity, there are status updates now to remind users that they have made changes that affect the calculated values (i.e. edited dilution factors, marked outliers) and that a re-calculation is required.
    Real-time Calculation Status Updates
  • LLOD and ULOD Values Now Displayed – The LLOD and ULOD values in the Quality Control Manager are now displayed
  • LLOD and ULOD Display in the QC Manager

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Live Free Webinar – “From Genes to Proteins: Multiplex Assays for Studying Gene Regulation and Cell Function”

From Genes to Proteins: Multiplex Assays for Studying Gene Regulation and Cell Function

Join us for a Webinar on June 30
Space is limited.
Reserve your Webinar seat now at:
https://www1.gotomeeting.com/register/347794241
Biomarkers for studying gene regulation and cell function can be efficiently analyzed by multiplexed methods.  Dr. Jim Lazar from OriGene Technologies will provide an overview of four different but related detection technologies that can be used to analyze genetic variants, microRNA expression, transcription factor binding, and protein expression on the Luminex xMAP platform.  OriGene’s broad panel of assays and tools for discovery, analysis and validation of multiple classes of important biomarkers will allow researcher to develop more accurate descriptions of biologically complex systems.
Title:   From Genes to Proteins: Multiplex Assays for Studying Gene Regulation and Cell Function
Date: Wednesday, June 30, 2010
Time: 11:00 AM – 12:00 PM PDT
After registering you will receive a confirmation email containing information about joining the Webinar.
System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP, 2003 Server or 2000
Macintosh®-based attendees
Required: Mac OS® X 10.4.11 (Tiger®) or newer


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MasterPlex Licensing Schemes – Stand Alone, Network, or Term Licensing

MiraiBio offers 3 licensing schemes for the MasterPlex software:

  1. Stand Alone – This is the most commonly used licensing scheme where each purchased license is installed on a single computer to run and activate the MasterPlex software. This is a perpetual license that does not expire. This is the most convenient scheme to manage and install. Stand Alone license installation instructions.
    MasterPlex Stand Alone Licensing Scheme

    MasterPlex Stand Alone Licensing Scheme

  2. Network – This is a shared licensing scheme that involves the MasterPlex Network License Manager. For each x number of purchased licenses, there will be x number of allowed concurrent or simultaneous users using the MasterPlex software on the entire network. This means that the MasterPlex software can be installed on all the client computers that is on the same network as the MasterPlex Network License Manager. This scheme is usually more involved as far as the setup goes and could require your IT group to make sure the network security setup will allow such a configuration. Network license installation instructions.

    MasterPlex Network Licensing Scheme

    MasterPlex Network Licensing Scheme

  3. Term – Term licensing is similar to Stand Alone licensing except that it expires after a certain duration. Term Licensing durations include the 3, 4, 5, 6, 7, 8, 12, or 24 month options. The software license expires at the end of the purchased term and also includes all major upgrades released during the term. Term license installation instructions.

    MasterPlex Term Licensing Scheme

    MasterPlex Term Licensing Scheme

With the exception of the Term Licensing, the type of license is not fixed to a sale: Rather it is decided when the time comes for the customer to fill out the online product registration form.

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The MiraiBio Community has Launched

An online social community for nearly every niche exists on the internet.  MiraiBio understands this so now, there is one for the Luminex Community, MasterPlex Community, and DNASIS Community.

In addition to the online community members, MiraiBio’s own employees will be browsing around as well joining in on all the conversations.  So whether you were just curious about something or need help troubleshooting, feel free to drop by and start a converation!

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Term Licensing is now available for the MasterPlex QT/GT software

MiraiBio has heard your voice and we realize that not all customers require a perpetual license when there is only the need to use our Luminex analysis software a couple of times a year.

We are now happy to introduce the new Term Licensing options for our MasterPlex QT and GT Luminex data analysis software.  Term Licensing durations include the 3, 4, 5, 6, 7, 8, 12, or 24 month options.  The software license expires at the end of the purchased term and also includes all major upgrades released during the term.

For those that do not need to run analyses 24/7, this may be the cost-efficient choice for you.  To find out more details, please visit the MasterPlex QT product page or the MasterPlex GT product page.

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