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Support

MiraiBio is committed to providing excellent customer support, including technical assistance, application support, and field service. Our technical representatives are hands-on lab research scientists. You are welcome to discuss application issues directly with us.

Contact Information

General questions about MiraiBio products and services: write to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Technical support issues: complete the Technical Support  Form or call us at

U.S. customers: 1-800-624-6176 (Toll Free)

International customers: 1-650-615-7600

Please have your product serial number ready before calling so that we can better meet your needs.

Knowledge Base

Search the Knowledge Base for answers to your questions or view FAQs for a specific product.

MasterPlex Suite

DNASIS MAX 
 
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